Introduction
Leaders frequently face unexpected challenges, whether it’s economic disruptions, global crises, or internal issues within their organizations. Leading in these moments isn’t just about getting through, it’s about staying resilient, supporting your team, and finding a path forward despite the uncertainty. This course is designed to equip you with the skills and mindset to handle difficult situations confidently. Participants will learn how to stay calm under pressure, lead with strength, and make smart decisions that help guide your team and organization through challenging times.
Course Outline
- Module 1
- Module 2
- Module 3
- Module 4
- Module 5
- Course Objectives
- Target Audience
Resilience in Leadership
- What resilience means for effective leadership.
- Key traits of resilient leaders.
- The importance of resilience in challenging times.
- How to bounce back from setbacks as a leader.
- Building personal resilience for better decision making.
- The impact of resilience on team performance.
Six Leading in High Stress Situations
- The impact of stress on your team’s performance. How to handle it.
- How to stay calm and focused when pressure is high.
- Motivating and supporting your team through tough times.
- Managing burnout, anxiety, and fear within your team.
- Reducing anxiety and tension through communication.
- Keeping morale up when things get challenging.
Crisis Management
- Key Concepts and stages of crisis management.
- Assessing risks and anticipating challenges.
- Crisis Response Teams: Roles and Responsibilities.
- Ensuring Operations During Crisis.
- Resource Management During Crisis.
- Technology and Tools for Crisis Management.
Communicating During Crises
- How to communicate clearly and calmly in a crisis.
- Use messages that reassure and motivate your team.
- Managing internal and external communication effectively.
- Handling difficult conversations and sharing bad news with empathy
- Building trust through honest and empathetic communication.
- Communicating with key stakeholders during uncertain times.
Turning Crisis into Opportunity
- Shifting from crisis management to opportunity-seeking.
- What you can learn from failure and how it helps to improve.
- Identifying areas for innovation and growth during a crisis.
- Strategies for bouncing back stronger after a crisis.
- Building a culture of resilience and continuous improvement.
By the end of this course, participants will be able to:
- Grasp the key elements of resilience and learn how to apply them when faced with challenges
- Develop strategies for leading teams effectively during high stress situations.
- Develop practical skills for managing crises and minimizing their impact on teams and organizations.
- Learn how to maintain clear communication and transparency during crises.
- Explore tools to manage uncertainty, minimize risk, and make decisions under pressure.
- Identify opportunities for growth and innovation in the face of adversity.
This course is ideal for:
- Senior Leaders and Executives.
- Team Leaders and Supervisors.
- Crisis and Risk Management Officers.
- Human Resource Leaders.
- Project Managers.
- Entrepreneurs and Business Owners.
Course Schedule & Fees
- Kuala Lumpur
- Singapore
- Amsterdam
- Online
- Course Fees
This course will take place in Kuala Lumpur on the following dates:
| 05/05/2025 | 19/05/2025 | 02/06/2025 | 16/06/2025 |
| 30/06/2025 | 14/07/2025 | 28/07/2025 | 11/08/2025 |
| 25/08/2025 | 08/09/2025 | 22/09/2025 | 06/10/2025 |
| 27/10/2025 | 10/11/2025 | 24/11/2025 | 08/12/2025 |
| 22/12/2025 | 05/01/2026 | 19/01/2026 | 02/02/2026 |
This course will take place in Singapore on the following dates:
| 26/05/2025 | 16/06/2025 | 07/07/2025 | 28/07/2025 |
| 18/08/2025 | 08/09/2025 | 29/09/2025 | 20/10/2025 |
| 10/11/2025 | 01/12/2025 | 22/12/2025 | 12/01/2026 |
| 02/02/2026 | 23/02/2026 |
This course will take place in Amsterdam on the following dates:
| 12/05/2025 | 02/06/2025 | 23/06/2025 | 14/07/2025 |
| 04/08/2025 | 25/08/2025 | 15/09/2025 | 06/10/2025 |
| 27/10/2025 | 17/11/2025 | 08/12/2025 | 29/12/2025 |
| 19/01/2026 | 19/01/2026 |
This course will take place Online the following dates:
| 13/05/2025 | 10/06/2025 | 08/07/2025 | 05/08/2025 |
| 02/09/2025 | 30/09/2025 | 28/10/2025 | 25/11/2025 |
| 23/12/2025 | 20/01/2026 | 17/02/2026 |
| Kuala Lumpur | Singapore | Amsterdam | Online |
| USD$ 3,580 | USD$ 5,600 | USD$ 5,600 | USD$ 1,920 |
