Introduction
In a competitive market, mastering advanced sales techniques is key to achieving and sustaining success. This course emphasizes the important aspects of closing deals, handling objections, and building lasting client relationships that support ongoing business growth. Participants will learn practical strategies to improve their sales skills, boost closing rates, and create meaningful connections with customers. The course equips sales professionals with the knowledge needed to strengthen trust, increase client satisfaction, and drive consistent results. By focusing on long-term business development, participants will be prepared to build customer partnerships that contribute to continued success and growth.
Course Outline
- Module 1
- Module 2
- Module 3
- Module 4
- Module 5
- Course Objectives
- Target Audience
Mastering Closing Techniques
- Sales closing process.
- Identifying customer buying signals.
- Creating urgency without pressure.
- Using persuasive language to close the deal.
- Offering incentives and flexible options.
- Knowing when to push and when to pause.
Overcoming Objections
- Common types of customer objections.
- Responding with empathy and understanding.
- Turning objections into opportunities.
- Reframing objections to highlight value.
- Offering clear, honest solutions.
- Building confidence in handling difficult objections.
Long-Term Client Relationships
- Why long-term relationships matter in sales.
- Understanding client needs and expectations.
- Developing a client-centric mindset.
- Using personalization to strengthen relationships.
- Maintaining relationships post-sale.
- Turning clients into long-term partners.
Creating Value and Customizing Solutions
- Client’s unique challenges.
- Crafting value propositions that resonate.
- Customizing solutions to fit client needs.
- Communicating value clearly and effectively.
- Overcoming price objections with value.
- Ensuring solutions lead to long-term success.
Sales Strategy for Success
- Reviewing your sales process for gaps.
- Implementing best practices in sales strategy.
- Adapting sales tactics to changing customer needs.
- Using sales data to track performance.
- Leveraging technology and tools for sales success.
By the end of this course, participants will be able to:
- Master the art of handling customer objections with confidence and empathy.
- Understand how to build trust and long-term relationships with clients.
- Develop personalized closing strategies that align with customer needs.
- Learn how to recognize and respond to different types of objections.
- Explore techniques for creating urgency without pressure during the sales process.
- Use data driven insights to improve sales performance and maintain client satisfaction.
This course is ideal for:
- Senior Sales Professionals.
- Sales Managers and Directors.
- Account Executives and Managers.
- Sales Consultants and Advisors.
- Customer Services Managers.
Course Schedule & Fees
- Kuala Lumpur
- Singapore
- Amsterdam
- Online
- Course Fees
This course will take place in Kuala Lumpur on the following dates:
| 19/05/2025 | 02/06/2025 | 16/06/2025 | 30/06/2025 |
| 14/07/2025 | 28/07/2025 | 11/08/2025 | 25/08/2025 |
| 08/09/2025 | 22/09/2025 | 06/10/2025 | 20/10/2025 |
| 03/11/2025 | 17/11/2025 | 01/12/2025 | 15/12/2025 |
| 29/12/2025 | 12/01/2026 | 26/01/2026 | 09/02/2026 |
This course will take place in Singapore on the following dates:
| 12/05/2025 | 02/06/2025 | 23/06/2025 | 14/07/2025 |
| 04/08/2025 | 25/08/2025 | 15/09/2025 | 06/10/2025 |
| 27/10/2025 | 17/11/2025 | 08/12/2025 | 29/12/2025 |
| 19/01/2026 | 09/02/2026 |
This course will take place in Amsterdam on the following dates:
| 05/05/2025 | 26/05/2025 | 16/06/2025 | 07/07/2025 |
| 28/07/2025 | 18/08/2025 | 08/09/2025 | 29/09/2025 |
| 20/10/2025 | 10/11/2025 | 01/12/2025 | 22/12/2025 |
| 12/01/2026 | 02/02/2026 | 23/02/2026 |
This course will take place Online the following dates:
| 27/05/2025 | 24/06/2025 | 22/07/2025 | 19/08/2025 |
| 16/09/2025 | 14/10/2025 | 11/11/2025 | 09/12/2025 |
| 06/01/2026 | 03/02/2026 |
| Kuala Lumpur | Singapore | Amsterdam | Online |
| USD$ 3,580 | USD$ 5,600 | USD$ 5,600 | USD$ 1,920 |
