Introduction
Quality management drives project success by ensuring every phase aligns with high standards, from planning to execution. It focuses on proactive defect prevention, swift issue resolution, and continuous improvement to boost efficiency and effectiveness.This course is designed to equip participants with the knowledge and skills necessary to ensure that projects meet defined quality standards and stakeholder expectations. This course will explore the principles of quality management, various tools and techniques for quality assurance, and methods for implementing effective quality control processes.
Course Outline
- Module 1
- Module 2
- Module 3
- Module 4
- Module 5
- Course Objectives
- Target Audience
Quality Management
- Significance of quality management.
- Relationship between scope, time, cost, and quality.
- Key components of quality management.
- Quality standards (ISO).
- Common challenges in quality management.
Quality Planning
- Quality requirements
- Developing a quality checklist
- Quality metrics identification.
- Risk assessment in quality planning.
- Project team roles for quality management.
- Processes for regular reviews of quality plans.
Quality Assurance and Control
- Quality assurance vs. quality control.
- Quality assurance processes.
- Quality control techniques.
- Quality inspection and testing methods.
- Quality audit processes.
- Corrective and preventive actions.
Techniques for Project Quality Management
- Six Sigma to reduce defects and improve quality.
- Lean techniques for quality improvement.
- Identifying and addressing root causes of quality issues.
- Pareto Analysis: Focusing on key issues affecting quality.
- Control Charts: Monitoring process performance and quality.
- Benchmarking for quality.
Quality Improvement
- Encouraging teams to prioritize quality.
- Using feedback to refine and improve project outputs.
- Tools and techniques to assess stakeholder satisfaction.
- Ensuring quality during project changes and iterations.
- How to ensure quality improvements last beyond the project.
By the end of this course, participants will be able to:
- Explore the principles and key components of project quality management.
- Learn how to develop and implement a project quality management plan.
- Gain skills in quality assurance and quality control techniques to maintain project Standards.
- Explore tools and methodologies for continuous improvement in project quality.
- Learn how to identify, analyze, and resolve quality issues and defects.
- Explore strategies to integrate customer feedback and ensure quality deliverables.
This course is ideal for:
- Project Managers.
- Quality Assurance Professionals.
- Team Leaders.
- Project Coordinators.
- Operations Managers.
- Project Stakeholders.
- Risk Management Professionals.
Course Schedule & Fees
- Kuala Lumpur
- Singapore
- Amsterdam
- Online
- Course Fees
This course will take place in Kuala Lumpur on the following dates:
| 05/05/2025 | 19/05/2025 | 02/06/2025 | 16/06/2025 |
| 30/06/2025 | 14/07/2025 | 28/07/2025 | 11/08/2025 |
| 25/08/2025 | 08/09/2025 | 22/09/2025 | 06/10/2025 |
| 27/10/2025 | 10/11/2025 | 24/11/2025 | 08/12/2025 |
| 22/12/2025 | 05/01/2026 | 19/01/2026 | 02/02/2026 |
This course will take place in Singapore on the following dates:
| 26/05/2025 | 16/06/2025 | 07/07/2025 | 28/07/2025 |
| 18/08/2025 | 08/09/2025 | 29/09/2025 | 20/10/2025 |
| 10/11/2025 | 01/12/2025 | 22/12/2025 | 12/01/2026 |
| 02/02/2026 | 23/02/2026 |
This course will take place in Amsterdam on the following dates:
| 12/05/2025 | 02/06/2025 | 23/06/2025 | 14/07/2025 |
| 04/08/2025 | 25/08/2025 | 15/09/2025 | 06/10/2025 |
| 27/10/2025 | 17/11/2025 | 08/12/2025 | 29/12/2025 |
| 19/01/2026 | 19/01/2026 |
This course will take place Online the following dates:
| 13/05/2025 | 10/06/2025 | 08/07/2025 | 05/08/2025 |
| 02/09/2025 | 30/09/2025 | 28/10/2025 | 25/11/2025 |
| 23/12/2025 | 20/01/2026 | 17/02/2026 |
| Kuala Lumpur | Singapore | Amsterdam | Online |
| USD$ 3,580 | USD$ 5,600 | USD$ 5,600 | USD$ 1,920 |
