Introduction
Emotional Intelligence (EI) has emerged as an essential leadership skill in today’s rapidly evolving business landscape. Emotionally intelligent leaders are able to manage their own emotions, understand those of others, and use these insights to make informed decisions and take appropriate actions. This course aims to help leaders strengthen their EI, empowering them to build stronger relationships, promote collaboration, and improve team performance. Participants will gain practical tools and techniques to develop emotional self-awareness, empathy, and social skills, all of which are crucial for effective leadership.
Course Outline
- Module 1
- Module 2
- Module 3
- Module 4
- Module 5
- Course Objectives
- Target Audience
Leading with Emotional Intelligence
- Team motivation through emotional intelligence
- Emotional intelligence in team collaboration
- Managing team stress and well-being
- Creating inclusion, empathy, and emotional support environment.
- Techniques for maintaining EI as a consistent leadership practice.
Building Emotional Awareness
- Techniques for Identifying and understanding your own emotions.
- Emotional triggers: recognizing and managing them.
- Mindfulness practices to stay balanced in challenging moments.
- How to control emotional impulses under pressure.
- Emotional resilience while managing stress and burnout.
- Building your self-awareness action plan.
Empathy in Leadership
- The power of empathy in leadership.
- Empathy techniques for seeing situations from other angles.
- Active listening as a leadership tool.
- Empathy in conflict resolution
- Empathetic leaders create a positive work environment.
- Techniques to enhance empathy and relationship building skills.
Communicating & Influencing
- Effective communicating with emotional intelligence.
- Nonverbal communication and emotional cues
- How to use empathy to influence outcomes and positive change.
- Techniques for respectfully handling tough conversations
- Leading with transparency and authenticity.
- Managing feedback with emotional intelligence.
Incident Response and Investigation Reporting
- Coordinating incident response and digital investigation processes.
- Incident classification and prioritization.
- Documenting evidence and writing forensic reports.
- Presenting findings to legal, HR, or law enforcement.
- Review session and final discussion.
By the end of this course, participants will be able to:
- Understand the core components of emotional intelligence and their impact on leadership.
- Develop self-awareness and emotional regulation techniques for more effective leadership.
- Improve empathy and relationship management skills to support collaboration and trust within teams.
- Improve communication and conflict resolution through emotional intelligence.
- Lead with greater authenticity, transparency, and emotional balance.
- Apply emotional intelligence to drive team motivation, engagement, and performance.
This course is ideal for:
- Senior Leaders and Executives.
- Mid-Level Managers.
- Team Leaders.
- HR and Talent Development Managers.
- Entrepreneurs and Business Owners.
- Project Managers.
Course Schedule & Fees
- Kuala Lumpur
- Singapore
- Amsterdam
- Online
- Course Fees
This course will take place in Kuala Lumpur on the following dates:
| 12/05/2025 | 26/05/2025 | 09/06/2025 | 23/06/2025 |
| 07/07/2025 | 21/07/2025 | 04/08/2025 | 18/08/2025 |
| 01/09/2025 | 22/09/2025 | 06/10/2025 | 20/10/2025 |
| 10/11/2025 | 24/11/2025 | 15/12/2025 | 05/01/2026 |
| 26/01/2026 | 16/02/2026 |
This course will take place in Singapore on the following dates:
| 05/05/2025 | 26/05/2025 | 16/06/2025 | 30/06/2025 |
| 21/07/2025 | 11/08/2025 | 01/09/2025 | 22/09/2025 |
| 13/10/2025 | 03/11/2025 | 24/11/2025 | 15/12/2025 |
| 05/01/2026 | 26/01/2026 |
This course will take place in Amsterdam on the following dates:
| 19/05/2025 | 09/06/2025 | 30/06/2025 | 21/07/2025 |
| 11/08/2025 | 01/09/2025 | 22/09/2025 | 13/10/2025 |
| 03/11/2025 | 24/11/2025 | 15/12/2025 | 05/01/2026 |
| 26/01/2026 | 16/02/2026 |
This course will take place Online the following dates:
| 06/05/2025 | 03/06/2025 | 01/07/2025 | 29/07/2025 |
| 26/08/2025 | 23/09/2025 | 21/10/2025 | 18/11/2025 |
| 16/12/2025 | 13/01/2026 | 10/02/2026 |
| Kuala Lumpur | Singapore | Amsterdam | Online |
| USD$ 3,580 | USD$ 5,600 | USD$ 5,600 | USD$ 1,920 |
