Coaching Skills for Managers

Managers play an important role in helping employees improve performance, develop new skills, solve problems, and become more confident in their work. Effective coaching allows managers to develop employees through everyday conversations rather than relying only on formal training or annual performance reviews. This practical programme equips managers and team leaders with the skills to coach employees effectively in the workplace. Participants will learn how to ask better questions, listen actively, provide useful feedback, conduct coaching conversations, support employee development, and help employees take greater ownership of their performance and growth.