Corrective & Preventive Action (CAPA) Management

Recurring defects, audit findings, customer complaints, equipment problems, safety incidents, and other workplace issues often continue when corrective actions address only the immediate problem. Effective CAPA helps organizations find the real causes, take the right action, and make sure the same or similar problems do not happen again. This programme gives participants practical skills for managing corrective and preventive actions from initial problem identification through investigation, action planning, implementation, and follow-up. Participants will learn how to define problems clearly, investigate causes, choose effective actions, assign responsibilities, track progress, and check whether improvements are actually working.