Difficult Conversations & Conflict Management for Women Leaders

Leaders regularly face conversations involving poor performance, disagreement, missed expectations, inappropriate behaviour, competing priorities, and tension between colleagues. Avoiding these conversations can allow problems to grow, while handling them poorly can damage trust and working relationships. This programme helps women leaders handle difficult workplace conversations with greater confidence and control. Participants will practise preparing for challenging discussions, addressing problems directly, managing emotional reactions, dealing with disagreement, resolving conflict, and reaching clear agreements while maintaining professional relationships.