Management Systems Auditing ISO 19011

Effective audits help organizations check whether management systems are working as intended, identify weaknesses before they become bigger problems, and find opportunities to improve performance. ISO 19011 provides guidance for planning, conducting, reporting, and following up management system audits. This programme gives participants practical skills for carrying out effective management system audits using ISO 19011 guidance. Participants will learn how to plan audits, prepare useful questions, gather reliable evidence, communicate with employees, evaluate findings, prepare clear audit reports, and follow up actions.