Responsible AI in the Workplace

As employees increasingly use AI for writing, research, analysis, communication, customer service, and everyday business tasks, organizations need to ensure that AI is used appropriately. AI can produce inaccurate information, expose confidential data, create biased results, or be used in ways that create business and reputational risks. This practical programme helps employees use AI safely and responsibly in their daily work. Participants will learn what information should and should not be shared with AI tools, how to check AI-generated content, recognize common risks, protect business and customer information, and know when human review or approval is required.