Stakeholder Management & Business Influence

Success at work often depends on people outside an employee's direct authority. Managers and team leaders need to work with senior management, colleagues, customers, suppliers, project teams, and other stakeholders who may have different expectations, priorities, and interests. This practical programme equips participants with the skills to manage stakeholder relationships and gain support for business priorities. Participants will learn how to identify key stakeholders, understand their expectations, build productive relationships, communicate with influence, handle competing interests, and gain commitment without relying on formal authority.